Last Updated: 01 Sept, 2024

Thank you for shopping at Banga Bharati. We strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.

1. Return Policy

• Eligibility for Returns:
  • You have [number of days, e.g., 14 days] from the date of delivery to return an item.
  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
  • You must provide a receipt or proof of purchase when returning the item.
• Non-Returnable Items:
  • Certain items are non-returnable, such as [mention any exceptions, e.g., perishable goods, custom-made items, or personal care products].

2. Refund Policy

• Refund Eligibility:
  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • The refund will be processed within [number of days, e.g., 7-10 business days] depending on your payment provider’s policies.
• Conditions for Refund:
  • Refunds are only issued for items that are returned in good, unused condition as per our return policy.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Return Process

• Steps to Return an Item:
  • Contact us at [contact information, e.g., email or phone number] to initiate a return.
  • Ship the item to the return address provided by our customer service team.
  • Include your receipt or proof of purchase in the package.

4. Exchanges

• If you need to exchange an item for a different size or variant, please contact us at [contact information]. Exchanges are subject to availability and must meet the same conditions as returns.

5. Damaged or Defective Items

• If you received a damaged or defective item, please contact us immediately at [contact information] with details and proof (e.g., photos) of the damage. We will provide a replacement or refund as per your preference and availability.

6. Cancellations

• Orders can be canceled within [number of hours, e.g., 24 hours] of placing the order. After this period, the order will be processed and cannot be canceled.

7. Contact Us
If you have any questions about our Refund and Return Policy, please contact us at care@bangabharati.org